Improve your clients' first impression.  Educate and train your employees to project a consistent and professional image.  The image your staff projects to clients allows you to differentiate yourself from the competition.  Attending a training seminar offered by Professional Image Management is an experience you will never forget!  Our seminars are created with you in mind - each seminar is tailored to fit your particular challenges.

Outclass the Competition

• How can business etiquette affect your corporate image?
• Do some of your employees lack social skills?
• How can business manners give you the competitive edge?

In today's business environment, basic courtesies have become even more crucial to gaining a competitive edge. Basic etiquette will help your staff present a positive image to clients, prospects and peers. Your employees will learn the art of introductions, etiquette for men and women as colleagues, electronic etiquette and proper table manners.

Boardroom Polish for Executives

• What Social Skills Do Executives Need to Be Successful?
• Have Your Junior and Senior Level Associates Mastered the Art of Corporate Etiquette?
• How Do Good Manners Translate Into Good Business?

Every executive, consultant and businessperson needs the social skills that will lead to professional success. When people think of etiquette they think of a strict set of rules, their mother, or an afternoon tea party. It's about knowing the skills that will help you feel perfectly at ease in every business or social situation. Those executives that know business etiquette will project confidence and professionalism to their clients, prospects, and customers.

Social Skills for Dot.com Success

• How can Business Manners Give You the Competitive Edge?
• What are the Social Skills Entrepreneurs need to Succeed in Business Today?
• What Do You Need to Know to Feel Comfortable in any Situation?

Gone are the days when dot.comers don't need a resume, interviewing skills or basic business etiquette. Every entrepreneur needs the social skills that will lead to professional success. Business is conducted in offices, in boardrooms, at social gatherings, at conventions and over a formal dinner. Social skills are the cornerstone of good business. Learning business etiquette will give you the skills to navigate the business world with confidence and ease.

Dining Tutorial

• What do your table manners say about you?
• Do you entertain clients for business?
• Do you know the intricacies of formal dining?

Your table manners say a lot about you and how you conduct business. Knowing table manners, restaurant etiquette and how to entertain for business are essential skills for an individual that wants to present a polished image for themselves and their company. Don't let dining dilemmas hurt your image. Learning the intricacies of formal dining will provide you with the skills necessary to polish your image as a savvy host and guest.

Is Your Net Working?

• Do you frequently attend networking events?
• Are your salespeople able to turn those networking opportunities into sales?
• Are you uncomfortable at events where you don't know anyone?

In today's business environment, people who get ahead in business know how to use networking to their advantage. You will learn what's needed to make great connections that lead to business and career success. You will discover what's so "big" about small talk. You will learn how to start conversations, build rapport, and network your way to great connections. Turn those contacts into relationships and those relationships into sales.

Exhibit & Tradeshow Etiquette

• Is Your Staff Packaged for Success When Away From the Office?
• Do your Salespeople Know How to Properly Entertain Clients for Business?
• Does your Staff use the Corporate Receptions to Effectively Network?

Meetings, conventions and tradeshows are big business today. It is a time when business and social occasions are often mixed together. Often, many employees make the mistake of viewing these work-related activities as a time to play. They let down their guard and their behavior reflects badly on the corporate image. Understanding tradeshow etiquette will help your staff to create favorable impressions in your industry.

Phone-Tastic Service Tips

• Are telephone calls handled properly?
• Is the telephone used to make contact with the customer?
• Do telephone conversations project a professional business image?

Every time a customer calls, there is an opportunity for them to form an impression. How well are you creating positive and memorable impressions? You will learn telephone techniques that will enhance your professional business image. You will learn how to be an active listener and basic telephone techniques needed to handle any business situation.

Never Wear White Socks

• Does your staff create a positive first impression?
• Do any of your employees project a sloppy appearance?
• Are you concerned about the impact of image in today's market?

First impressions are lasting impressions. Helping employees understand the messages they send to customers, prospects, and peers through dress is a major concern for most companies. We help staff at all levels understand how the bottom line of a company is impacted when employees are appropriately and inappropriately dressed in the workplace.

Professional Image for the Hospitality Industry

Is the customer's first impression a positive one?
Is your staff concerned about their clothing choices, grooming & demeanor?
Do your employees practice good customer service?

First impressions are crucial in the hospitality industry. When a guest visits your facility they form a mental impression that can help or hinder your business. If hotel personnel are neatly groomed, look trustworthy and efficient, the customer will assume they will receive quality service. This training will teach your staff how to communicate an image of excellence.

Casual Day Casualties

• Does the new corporate casual wear have your employees baffled?
• Do you bridge the gap between suits and jeans?
• Are Fridays a casual day casualty?

In today's changing work place, it's more important than ever to dress appropriately for the job. You will learn how to vary your look according to the specific occasion or companions. Learn the guidelines for casual dress in a professional work place. Discover how to create a polished and professional look for those casual workdays.

Wardrobe Planning

• What is the appropriate attire for business?
• Do you spend too much money on clothes?
• Do you think of your wardrobe as an investment in your future?

Discover how to tailor your appearance for success in today's workplace. This seminar teaches you how to plan a wardrobe from business casual to the ultimate power look. You will learn the essential wardrobe basics, how to use color to plan your wardrobe, how to dress to enhance your image, and how to plan your wardrobe on a budget.

 
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