|
Home: Testimonials
Client Quotes
"Juanita Ecker provided a terrific program to our
Customer Programs and Convention Services Group. Her teaching style was
non-threatening to those who may have felt uncomfortable discussing image,
and the flow of questions from the group certainly attested to the fact
the subject matter had their attention. Juanita took a serious subject
and turned it into a fun day of learning how we can be better when dealing
with our customers. Her knowledge, her positive message, and her grace
made for a perfect training session. This positive impact on our customers
is priceless."
Mitzi E. Slavin
Convention Services Manager
Dupont Pharmaceuticals
---------------------------------
"We appreciate the skill sets and energy that Juanita
Ecker brings to the table.
The session she did for the Carrier Asia Pacific Sales Team was outstanding.
Our sales team from China is seeing an increasing need
and requirement to create relationships with Western companies. The session
she provided gave our sales team a great knowledge-bank of our customs
and culture in the business world. They gained confidence in themselves
to develop relationships with their new customers -- the relationships
lead to sales. As a result of her training, our sales force has learned
the importance of Image Management."
John Hall
Training Coordinator
Carrier Corporation
---------------------------------
"Juanita Ecker's training seminar on networking
skills was most appreciated. Her interactive and thought provoking style
was quite beneficial for our group. As a travel agent, you must be proactive
in building your clientele, and you must be ready and willing to acquire
your customers in a different way than those that have been used in the
past. Her training seminar has given our team a variety of tools to network
effectively and turn contacts into sales."
Sara L. Joella
HR and Training Manager
AAA Hudson Valley
---------------------------------
"The superb training Juanita Ecker gave to the department's managers
was successful in heightening the awareness of image and promoting thought
by our managers about how they and their subordinates can create a positive
impression while upholding the law in the community they serve. Juanita
Ecker succeeded in getting the participants to explore ways to improve
the image that police officers project in every contact with the public.
The feedback that I've received from those who attended the seminar has
been overwhelmingly positive. With Juanita's ability to make comparisons
between image management as it applies to the business world and our profession,
we came out of this experience as winners."
Chief Robert Wolfgang
Albany Police Chief
Albany Police Department
---------------------------------
"The networking seminar offered by Juanita Ecker was a great refresher
and it provided a new set of skills for my team to use. Her presentation
style and various training methods made it an enjoyable afternoon. I continue
to receive positive feedback from those who attended. I would be happy
to recommend her training seminars to others."
Dave A. George
Senior Vice President
KeyBank
---------------------------------
"My staff and I found Juanita Ecker to be well prepared and organized.
Her knowledge of image development and impression management is very evident.
Throughout the training, her interactive exercises and the way she personally
interacted with our group was quite dynamic. Afterwards, the comments
from my sales team were extremely positive. Juanita Ecker's training on
image and etiquette creates a positive impression that lasts and lasts."
Ray Seefeld
President
Superior Business Products
---------------------------------
" I am very pleased to recommend Juanita Ecker as a professional
image consultant. The seminar, "Mastering the Job Interview,"
taught our students how to dress for an interview, present a positive
first impression and how to make their mark once in the job. Juanita's
style is great for our students. She is fun, approachable and yet very
professional. She truly was able to relate with our diverse student group.
In today's economy, we in the Career Center are trying different programs
that will help our students gain a competitive edge in the job market.
Juanita Ecker clearly provided that for us. We will certainly ask her
back next year."
Carolyn Salanger
Associate Director
School of Management/ Career Center
Syracuse University
---------------------------------
"The program that Juanita Ecker provided on telephone service skills was well received. One of the most difficult trainings to deliver is one that asks the participants to be self-critical and to re-examine the way they interact with others. Teaching tact and diplomacy tops the list of difficult seminars. Juanita's approach to tact, diplomacy and general business etiquette made each and every participant comfortable and receptive to change. Juanita Ecker was a pleasure to work with; it was a job well done."
Laura S. Noeker
Staff Development Program Administrator
Civil Service Employees Association
---------------------------------
"Juanita Ecker provided our team with a training session on professional
image and business etiquette. The event was a successful training experience.
Her creative approach to the subject by using games and interactive exercises
was most helpful. Juanita's style of teaching creates opportunities for
learning in a fun, relaxed environment. Her knowledge and expertise of
the subject matter make her a true professional. I would highly recommend
her services."
Nancy Gonzalez
Microknowledge, Inc.
---------------------------------
"After attending Juanita Ecker's training seminars on image and business
etiquette, we have seen a remarkable improvement in our staff. Our primary
goal was to improve the overall image of the dean's office. The staff
enjoyed the workshops; Juanita kept the material interesting and made
everyone feel comfortable. In the end, the outcome is a staff that is
polished, confident and represents the Lally School very well. We couldn't
be more pleased with the results!"
Joy Messier
Assistant to the Dean
Lally School of Management and Technology
Rensselaer Polytechnic Institute
---------------------------------
"Kudos and appreciation to Juanita Ecker for a professional and informative presentation to the Entrepreneurship Training class. She applied the concepts of collaborative learning and small-group activities. Juanita Ecker demonstrated a natural, yet business level of comfort, confidence and poise. Her classroom management skills were exemplary as she very willingly fielded specific and personal questions from individuals while commanding the attention of others in the class. The session offered by Juanita Ecker was professionally presented, comprehensive in scope and very well adapted to the needs of the participants. Everyone benefited from her information, her expertise and her imaginative teaching techniques."
Frank W. Pidgeon
Program Facilitator
Schnectady County Community Business Center
---------------------------------
"The information and expertise Juanita Ecker provided in her seminars
was outstanding. Her training on professional image helped to assist our
clients effectively re-enter the workforce better informed and with a
greater sense of confidence. We could not have done all that we were able
to accomplish without Juanita's willingness to volunteer her services
to our program. We thank her for all she has done."
Ramona Smith
Workforce Readiness Specialist
Women's Employment & Resource Center
---------------------------------
"The networking session offered by Juanita Ecker was a big success.
Everyone raved about her presentation. The best part of Juanita’s style is that attendees were so engaged in the fun, interactive exercises that they forgot they were learning…
But, they will never forget what they learned!"
Michelle Simkulet
Program Director
JCCI Forward
---------------------------------
Are
you interested in discussing what we can do to help you?
Contact
us for a free 1/2 hour consultation
today!
|