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Outclass the Competition

How can business etiquette affect your corporate image? Do some of your employees lack social skills? How can business manners give you the competitive edge?

In today's business environment, basic courtesies have become even more crucial to gaining a competitive edge. Basic etiquette will help your staff present a positive image to clients, prospects and peers. Your employees will learn the art of introductions, etiquette for men and women as colleagues, electronic etiquette and proper table manners.

Subjects Covered:

  • First impressions 
  • Business introductions
  • Handshakes 
  • Business card exchange 
  • Entertaining for business 
  • Table manners and restaurant etiquette 
  • Reception and meeting manners 
  • Conversation skills 
  • Office and electronic etiquette 
  • Networking skills

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